South End Racquet and Health Club

Reviewers consistently mention good quality tennis courts without specifying the number or surface type; courts are appreciated but no detailed info on lighting or indoor/outdoor setting is given. Pickleball courts are also popular.

Court and pool lane reservations require advance booking, with no online system for courts and difficulty reserving pool lanes. The booking process is viewed as inconvenient, especially for pool access, with peak times being challenging and some wishing for drop-in availability or first-come-first-served policies.

No specific tennis coaches or clinics named; however, tennis lessons and classes exist and the variety of daily classes is highlighted, though some want more flexible scheduling. Sam, the membership coordinator, is highly praised for his knowledge and assistance.

Children participate in tennis and swimming, with summer camps offered, indicating junior programming is present and enjoyed by families.

The club atmosphere is described as classy and family-friendly with a good energy and well-mannered members. Staff at the front desk are often warm and attentive, though some complained about inattentive or dismissive service from management regarding membership issues and personal concerns.

Mixed reports on cleanliness: pools are called dirty by some reviewers who note infrequent cleaning, while overall club cleanliness and maintenance are praised. No direct comments on washrooms or locker rooms.

Many reviewers criticize the high membership cost and steep recent increases, viewing value as poor relative to facilities and local competitors. Pricing is considered opaque with little justification for hikes, leading some families to cancel memberships.