Life Time

Swim classes and lessons are offered, with some instructors and coordinators named (e.g., Michelle), but players report poor communication and customer service around scheduling and cancellations. No tennis coaching or clinics are specifically mentioned.

Junior swim lessons are available, but reviewers describe experiences of poor organization and customer service, including being told to leave or being excluded from lesson rooms.

Many reviewers criticize the staff for unhelpfulness, poor attitude, and even alleged racism. Members complain about difficult membership policies, high fees, and lack of fairness or accommodation from management. Some members appreciate the facility’s appearance and classes, but these comments are in the minority.

Locker rooms and gym facilities are described as once pristine but have recently declined, with complaints about overcrowding, dirtiness, poor ventilation, and maintenance issues.

Membership fees are very high (cited as $319 to $369 per month) with frequent complaints about price increases and poor value. Some mention fees for holds and penalties with no accommodation. Despite the cost, many feel the service levels do not match the price.