New Shrewsbury Racquet Club

The club features 9 tennis courts and 3 pickleball courts indoors under a bubble; court surfaces are in great shape and well-maintained. Multiple reviewers note the courts are clean and offer a good playing experience year-round.

Lighting is generally good and allows for night play, though some desire brighter and more indirect lights. The indoor bubble setting provides a comfortable environment, with some noting no air conditioning. The vibe is described as friendly and welcoming, especially among pickleball players.

Court scheduling is described as easy by some, but multiple reviewers report problems including delayed responses, rude staff, and inconsistent enforcement of policies. Junior players experienced being kicked off courts mid-game despite promised free walk-on time. The booking process for lessons was criticized for poor communication and delays.

Junior and adult tennis lessons and clinics are offered, with some praise for top-notch pros and a well-organized pro shop. However, the adult clinic organizer Lior received strong criticism for incompetence, and the junior program was noted for poor policy enforcement and staff rudeness.

The community is described as friendly and genuine, with welcoming players and staff named such as Bob, Denise Sullivan, and Brian Biedinger. Conversely, some staff interactions were unpleasant and included false claims about court reservations and dismissiveness.

The facility is generally clean, but some serious negatives include lack of restrooms inside the bubble courts forcing players to go outside in the dark over rough terrain, which frustrates pickleball players especially.

Court fees are competitive and reasonable, with stringing fees around $25 plus cost of string. Some consider the stringing service poor quality and overpriced.