North Haven Health & Racquet

The facility has 6 tennis courts that are described as well maintained and indoor. The tennis courts are considered some of the best indoor courts in Connecticut, though some players say lighting could be improved.

Booking tennis courts is reportedly a major problem, with staff struggling to manage reservations, frequent double bookings, and overall confusion. The system is cited as unorganized and member-only, with some saying the tennis option membership costs about $200/month.

Tennis lessons and summer camps for juniors are offered, though some players feel beginner lessons are too game-oriented and not instructional enough. No specific coaches besides a mention of 'Dennis' stringing rackets.

Junior tennis classes and summer camps are available, with some positive remarks about the junior tennis program at various skill levels, albeit the camps were criticized for price increases not matching value.

Some reviewers praise a friendly and helpful staff and a good community atmosphere. However, many complain about poor customer service, unprofessional behavior from management, and difficulties cancelling memberships.

The facility is often described as outdated and rundown, with broken or poorly maintained gym equipment. No direct comments on locker rooms or restrooms, but overall facility maintenance is portrayed as lacking.

The tennis membership and court fees are viewed as expensive and not worth the price by some; there are complaints about being charged for canceled or defaulted court times and difficulty with refunds or membership cancellations.

Racquet stringing service is offered, but at least one customer reported poor quality, incorrect tensions, and unprofessional handling of their racket strings.